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Privacy Policy

A legal disclaimer

Effective Date: December 10, 2025

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This Privacy Policy describes how Eat'Em by the Ana's ("we," "us," or "our"), a small family-owned bakery business, collects, uses, and shares personal information when you use our website, place an order, or interact with us.

Category of Information/What We Collect/How We Collect It:

​A. Order Information: Name, email address, phone number, physical address (for delivery), and order details.

Collected directly from you when you place an order or fill out a custom order inquiry form.

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B. Payment Data: Payment preference (e.g., Cash, E-Transfer, Credit Card details).

Credit card details are processed securely by our third-party payment processor (e.g., Wix Payments, Stripe) and are not stored by Eat'Em by the Ana's.

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C. Usage Data: IP address, browser type, device information, and pages viewed on our site.

Automatically collected by our website platform (Wix) and analytics tools (e.g., Google Analytics).

We use the information we collect for the following essential purposes:

  • Order Fulfillment: To process, confirm, and deliver or prepare your baked goods for pickup.

  • Communication: To contact you regarding your order status, scheduled pickup times, or any questions about a custom order.

  • Marketing: To send you promotional emails about seasonal menus, new products, and special offers (you may opt-out at any time).

  • Customer Support: To respond to your inquiries, complaints, and requests.

  • Website Improvement: To monitor and analyze trends, usage, and activities to improve the functionality and design of our website.

 

Sharing Your Information:

We do not sell your personal information. We only share your information with third parties necessary to run our business:

  • Service Providers: We share necessary data with Wix and third-party payment processors (e.g., Stripe, PayPal) to process payments and host our website.

  • Legal Compliance: We may disclose your information if required to do so by law or in response to a subpoena or similar legal process.

 

Data Security:

We take reasonable steps to protect the personal information submitted to us, both during transmission and once we receive it. Our website is hosted on Wix, which employs industry-standard security measures.

  • Note on Cash Payments: When you choose to pay with cash, we do not record or retain your payment details on our system.

 

Your Rights:

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Correct inaccurate personal information.

  • Delete your personal information (subject to certain legal exceptions).

  • Opt-Out of marketing communications (you can unsubscribe using the link at the bottom of any marketing email).

 

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Eat'Em by the Anas's

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